Q.no.6 Assertive communication and active listening are two important skills that have helped me to groom my personality and professional life. Assertive communication is the ability to express oneself in a direct and honest way, without being aggressive or passive. This skill has helped me to be more confident in expressing my thoughts and opinions, and to be more assertive in my approach to problem-solving. I have learned that assertive communication is not only about standing up for oneself, but also about being respectful of others. This skill has helped me to be more effective in my communication with colleagues and students, and to be more assertive in my negotiations. Active listening, on the other hand, is the ability to listen actively to others and to be fully present in the conversation. This skill has helped me to be more attentive to what others are saying and to be more aware of their needs and concerns. I have learned that active listening...